Case Study

HFS Financial: Home Improvement Lending FinTech

HFS Financial specializes in providing unsecured loans for home improvement projects, enabling homeowners to finance renovations with industry-leading loan terms and the a terrific customer service experience

HFS Financial specializes in providing unsecured loans for home improvement projects, enabling homeowners to finance renovations with industry-leading loan terms and the a terrific customer service experience

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Overview

HFS partnered with Satellite in 2023 to build an offshore software development team. Building on a prior relationship between the HFS and Satellite leadership teams, HFS was attracted to Satellite’s deep expertise within financial technology, which helped ensure that we could have an immediate positive impact on their software development efforts.

Overview

Key Challenges

HFS Financial was experiencing rapid growth and wanted to constantly improve their digital lending experience, while operating at scale. With limited in-house technical expertise, they were looking for a trusted partner to help build a top-notch offshore team that they could control.

1
Rapidly Growing Company

The challenge is balancing technical needs for growth with improving the digital lending platform for seamless customer service.

2
Need Full Control

Limitations include internal technical expertise and the high level of transparency that would allow management to maintain strategic control over the development process.

3
Wide Range of Tasks

Requiring a multidisciplinary team capable of completing all tasks from start to finish, including developing new features and refactoring legacy code to support a rapidly changing environment.

Solution

Team of Industry Experts

Team of Industry Experts

Satellite built a 6-person offshore team for HFS, consisting of technical experts with deep experience in digital loan origination. This ensured that the team hit the ground running with the context needed to quickly improve HFS’s existing tech stack.

Full Coverage of Tech Skills

Full Coverage of Tech Skills

The team was responsible for end-to-end development and included multiple roles (Management, Testing, Development, Design). Further, we hired only experienced team members that could operate with limited client oversight.

Startup Mindset

Startup Mindset

Given the fast-paced approach of HFS’s leadership team, we prioritized building a Satellite team of people that wanted to work in a startup-like atmosphere where they could quickly improve their skills and have an out-sized impact.

Technical Stack

The HFS-Satellite team works with modern programming languages and tools, including React, TypeScript and Node.js for the majority of its platform code. Hosting is on AWS and HFS uses MongoDB as its primary database.

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